Privacy Policy

How We Use Information

We may use Customer information to:

• Prepare estimates and proposals.
• Schedule appointments and projects.
• Communicate regarding your project.
• Perform contracted services.
• Process invoices and payments.
• Provide warranty and customer service.
• Maintain business and project records.
• Improve our services and operations.
• Send service related communications.
• Send marketing communications where permitted by law.
• Comply with legal, licensing, accounting, insurance, and regulatory requirements.

Information We May Collect

We may collect information you provide to us, including your name, address, telephone number, email address, project address, project details, communications, photographs, estimates, contracts, invoices, payment related information, and other information necessary to provide our services.

We may also receive information through our website, Jobber, advertising platforms, lead generation services, social media, financing providers, or other services you use to contact or transact with us.

Payment Information

Payments may be processed through Jobber or other outside payment processors.

Home Turf may not directly receive or store complete payment card information when payment information is processed by an outside payment provider. The provider’s privacy and security practices may also apply.

Service Providers

We may share information with service providers when reasonably necessary to operate our business or complete your project, including subcontractors, suppliers, Jobber, payment processors, financing providers, accountants, insurers, marketing providers, technology providers, and other professional service providers.

These disclosures are limited to legitimate business purposes.

We Do Not Sell Customer Information

Home Turf does not sell Customer personal information to third parties for monetary compensation.

Photographs & Project Information

We may photograph projects for documentation, quality control, warranty records, training, portfolio, website, social media, and advertising purposes.

We make reasonable efforts to avoid publicly displaying Customer names, street addresses, license plates, or other personally identifying information.

Customers may request that completed project photographs not be used for marketing by notifying Home Turf in writing before construction begins.

Text Messages & Email

If you provide a telephone number or email address, Home Turf may use it for project related communications such as appointment confirmations, estimates, scheduling, project updates, invoices, and warranty communications.

Marketing communications will be handled in accordance with applicable requirements, and recipients may opt out of marketing communications using the method provided in the communication.

Information Security

Home Turf uses reasonable administrative and technological practices appropriate to our business to help protect Customer information.

No electronic storage or transmission system can be guaranteed to be completely secure.

Data Retention

We may retain Customer and project records for legitimate business, warranty, accounting, insurance, licensing, dispute resolution, and legal purposes.

Outside Services

Our website or communications may link to services operated by third parties, including Jobber, payment processors, financing providers, manufacturers, social media platforms, or other websites.

Those organizations may maintain their own privacy policies, and Home Turf is not responsible for their independent privacy practices.

Privacy Requests

Customers may contact Home Turf to ask questions about this Privacy Policy or request correction of Customer information maintained directly by Home Turf, subject to applicable legal and record retention requirements.

Policy Updates

Home Turf may update this Privacy Policy periodically. The current version will display its most recent revision date.